Inside Out by Willj Murphey is a service-based business that provides indoor and outdoor cleaning, maintenance, and other related services. All customer information collected through the website or during booking, including names, phone numbers, email addresses, and service addresses, is used exclusively for business-related purposes such as scheduling, confirming services, communicating with clients, and maintaining service records. We do not sell, rent, or share any customer data with third parties under any circumstances. A minimum charge of two hours applies to all services booked unless otherwise specified through a valid promotional offer listed on our website. This policy ensures fair scheduling and compensation for time, travel, and labor. Customers are responsible for providing accurate contact information and clear access to the property or area being serviced. Cancellations must be made at least 48 hours in advance to avoid fees. A $15 cancellation fee applies to indoor service cancellations made within 48 hours of the scheduled time, and a $20 fee applies to outdoor service cancellations within the same window. Promotional discounts are limited to one use per customer per promotion and must be booked in accordance with the specific terms stated. Abuse of promotional offers or failure to meet service terms may result in loss of discounts or refusal of future bookings. By using our services or booking through our website, customers agree to these terms and conditions and acknowledge that Inside Out by Willj Murphey reserves the right to modify policies or service terms when necessary to ensure fairness, professionalism, and service quality.